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YES SERVICES Mediation & Conflict Intervention
YES mediators act as a neutral third party to help individuals or groups in conflict. We identify and
reconcile differences and resolve disputes. Mediation can transform relationships to the mutual benefit and
satisfaction of everyone involved.
Conflict intervention is broader than mediation and involves a multifaceted approach to deal with conflict in an
organization. Conflict intervention identifies key issues, and builds involvement and agreement in an organization or
community. Facilitation, training or coaching may be required, in addition to mediation. Conflict intervention can be
used to design protocols for dealing with future disputes as well.
Mediation & Conflict Intervention Services
Commercial
Organizational
Institutional
Government
Corporate Boards
Non-Profit Sector
Benefits of Mediation
Mediation can save time and money. Mediation involves collaborative, creative problem solving.
Participation is voluntary and confidential. Authority to negotiate is vested in the parties involved, who control the
terms of agreement as a result. Everyone's interests are acknowledged. Stress is reduced. Business and other
relationships are enhanced. Productivity and efficiency improve. The goal is to achieve a win/win outcome.
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